Chatbot Agency

Conversational marketing is the future.

Chatbot marketing has become very hot in social media channels, particularly in Facebook. In a recent survey, 69% of survey respondents feel companies should be available on messenger. And, over the past year more than 65% of users called chatbots directly.

So many brands are not yet taking advantage of chatbot services, and companies who start doing this now will create a clear competitive advantage. Your customers have already become comfortable with these messaging channels, instant answers, and even various types of chatbot technologies.

With the emergence of artificial intelligence, chatbots are becoming even more intelligent. For example, they can now understand what you're saying and respond appropriately.

The future of marketing is conversational in style with the rise of messaging apps like Facebook Messenger or WhatsApp as primary platforms for communication with customers. Chatbots will become an integral part of every business' online presence in the future, and companies that get ahead of this trend are going to have a huge advantage.

Companies using Artificial Intelligence in their chatbots will grow even faster in the next couple years. Chatbots can use machine learning techniques like deep neural networks to make predictions about what your customers might do or say when they interact with you through your chatbot.

Companies who start using conversational marketing now will create a clear competitive advantage over the long term, especially when you consider all of the new channels and opportunities available to brands right now.

The future of marketing is in messaging apps like Facebook Messenger or WhatsApp as primary platforms for communication with customers. So many companies are not leveraging this new technology, and those who are will separate themselves from the pack.

Chatbots create a cost-effective business solution.

In 2024 chatbots reportedly will answer 90% of client inquiries, and decreasing business expenses by 8 Billion dollars. Digital marketing services have already reduced business overhead. Hiring sales or customer service representatives is a considerable expense for providing support for customers for basic and frequently asked questions.

Facebook messenger has become so powerful that they have been able to answer most customer questions without having a person on the other side.

In fact, 41% of consumers stated "they would feel more favorable toward a business after using a chatbot." The question is whether you're going to be one of them or not! A good way for positioning yourself in your industry is to provide your customers with the resources they need.

It's time for you to start implementing chatbots into your business marketing plan, regardless of whether it seems too early or not! It would be best if you can get started now so that you don't have any regrets later on down the road. The more prepared and knowledgeable your company is, the more likely you are to gain a competitive advantage.

If your business doesn't have time or knowledge for implementing chatbots into your marketing plans - that's where we come in! Our team at Agile Adz can assess what information would be best for your brand and implement it effectively so that you're able to grow while targeting new leads from existing website traffic and facebook ad campaigns.

Do customers like chatbots?

Messenger chatbots are at the forefront of adding value to your business.

80% of customers would rather communicate with a company through messaging than talk on the phone or go into a branch, and they spend 27 minutes per day chatting online.

This is huge for businesses that need an answer right away! Chatbots allow you to provide instant answers without paying a large workforce.

In a survey, 65% of consumers stated they would use chatbots more if companies offered support through messaging apps like Facebook Messenger and WhatsApp.

When customers have an issue or question about your product - they want it answered right away! According to research, "consumers typically abandon their shopping carts because of poor service."

If your business is losing potential customers, you must take action soon to implement chatbots into your marketing plan. It's time for brands to start taking advantage of these resources! There are so many benefits that come along with this type of technology - it would be a shame not to utilize them in today's digital age.

Wouldn't you agree? Let's chat about your company's marketing plan and how we can help implement chatbots into it! We have a team of experts that are ready to answer any questions. 

How much does it cost for a chatbot?

So let's start with the basics - how much does it cost to have a chatbot for your business?

The first thing you need to know is that there are different types of chatbots. You can choose from "a virtual assistant, customer service agent, survey taker and even an online sales representative."

There are general templates available for chatbot creation, but some are more expensive.

If you want to keep your costs down while still having a personalized service, then hiring an agency is the way to go! Agile Adz offers custom services including live virtual agents and voice assistants for both business on Amazon's Alexa platform.

It varies from company to company based on what you're looking for, but our team can get started with a chatbot for much less than companies expect.

We have more than 160 bot sequences which include at our disposal, and we're adding more all the time.

We have so many services available to businesses that are in need - some of which include:

Creating custom templates and integrations

Running facebook ad campaigns on autopilot! You can create ads without having to spend hours on end!

We want to help your company stay ahead of the curve and grow as much as possible - it's time for you to take advantage of these resources.

Chatbot building software is simple to use, but companies come to use to save time and get their chatbot built right, the first time. 

Is Facebook Messenger a chatbot?

Yes, Facebook messenger is designed to be used as a chatbot. 

There are many benefits to using the messenger app as your business' chatbot including:

Marketing automation - You can set up custom messages that you want messaged out on autopilot! The possibilities with this feature are endless.

Messenger ads - These types of ads have a higher click through rate than typical Facebook ads.

Instant customer service - You can instantly connect with a potential or current customer without having to wait for someone from your team to answer the phone.

Inbox marketing - This feature is perfect for companies that have their own website and want to advertise on other platforms as well. It allows you to send messages to those that visit your website.

Conversational marketing - Your customers can easily ask questions and get the answers they're looking for without being redirected to another site.

Here at Agile Adz, we prefer to setup simpler bots initially. That allows us to help define the true needs of your company and create a more personalized experience.

Complex bots, and custom chatbots are perfect once we're clear on exactly what the customer journey is and how the chatbot can qualify leads, move them through pre purchase objections, and finally convert leads into paying clients.

Conversational marketing within facebook messenger is a win for consumers, and the ability to engage your prospects directly provides you better leads and more sales. 

What are disadvantages of chatbot?

There are many benefits of chatbots, but there are also some disadvantages that you need to be aware of.

First, let's talk about the advantages of using a virtual assistant for your business:

It provides 24/h customer service - Customers can get their questions answered anytime they want without having to wait on hold.

The potential for automation is endless - You can set up tasks that need to be completed on autopilot.

Once you determine exactly what type of chatbot your company needs, the possibilities are endless.

We've included some examples above! Now let's go over disadvantages:

Chatbots aren't perfect - Even if they have a great conversation with customers, chatbots don't have the ability to predict what their client is going to say next.

Your company will need funds for this - If you want your business to be able to afford it's own virtual assistant or bot, then training and development might require additional money from your budget.

It can become boring - The chatbot will need to be monitored and tweaked often in order for it to continue providing a great customer experience.

It can feel robotic - Some customers might not like talking with robots or the fact that they're being talked at rather than spoken too. It's important to make sure your bot has a friendly voice, is easy going and is quick to respond.

Here at Agile Adz, we like using chatbots because it allows us to stay on top of our workload and provide a great customer experience without having too many interruptions throughout the day!

We highly recommend this for any company that wants their company's site, facebook pages, and sales pipeline monitored 24/7.